Thursday, August 31, 2017
Jennifer Breheny Wallace has a nice WSJ essay, “The cost of workplace rudeness”, link here.
I got my share of accusations of this over the years. “Bill doesn’t know what he did.” You would be surprised how people can interpret things, in their own space.
One time, a clerk at a Rite-Aid claimed it was rude for someone to put money down on a counter in front of her, thinking it implied she was untouchable because she was black. That was the farthest thing from my mind. It was just the physical arrangement of the space.
I wonder how this issue would have played out on "The Apprentice".