Saturday, September 17, 2016

Sales culture did Wells Fargo employees in

Michael Corkery and Stacey Cowley have a story that explains “sales culture” at Wells Fargo, in the New York Times Saturday, link. Employees were told formally not to set up fake accounts but were pressured to close three or four sales a day to customers somehow to keep their jobs, often low wage.  Almost sounds like debt collection culture.  Or, maybe, “always be closing”. Or what David Callahan calls "The Cheating Culture" (2004). 

Elizabeth Warren took down the Wells Fargo CEO in Sept, 20, CNN story here.  This is not "cross-selling", a buzzword that justifies mergers of financial companies.
CNN Money has a story about the reported tendency of the bank to scheme to fire ethics whistleblowers. 

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