I had a problem playing an Amazon Prime rented movie yesterday, in Google Chrome, on both a Windows 10 (Toshiba) and Windows 7 (Dell) machine. I was able to play it on a MacBook without incident, after Amazon prompted me to install the latest version of Microsoft Silverlight (ironic on the Mac) – with Safari and OS Yosemite. The obvious help on Amazon had listed mobile devices that could play Prime, but didn’t mention PC;s. The chat session customer service asked me to try a browser “New Tab” and try again.
Amazon tweeted me a link today with how you resolve Silverlight error 6013. It’s rather complicated, and it involves issues with Digital Rights Management (DRM), intended to prevent copyright infringement or illegal duplication – much criticized, especially by Electronic Frontier Foundation.