Thursday, December 02, 2010

Telephone sales not an appealing job, it seems, now

I was laid off from my last major IT job at the end of 2001 (after sudden notification on my workstation that my access was “disabled” on Dec., 2001), and my first interim job thereafter started toward the end of April 2002. It was a part-time job, “telemarketing” or rather telefunding for a symphony orchestra. I worked there part time for 14 months and it was a pretty positive experience.

But, I heard negative things there. One person said, “you’re working for a phone bank. People who work for phone banks aren’t bad people but they can’t get jobs anywhere else.” Indeed, these days, I get annoyed when the landline phone rings and it is a fundraising call.

The “do not call” registry and the “crackdown” on telemarketing in the past decade (which largely allowed non-profits to call) have indeed made telephone fund raising and sales seem like a much less desirable form of interim work or work for retirees than it might have seemed ten years ago.

For example, some number of years ago people would sell orchestra or other arts subscriptions, often to the same people one year after another, and make additional income in retirement.

In the Internet age, we have certainly moved into a mindset where in-person (or telephone) salesmanship gets mixed up with hucksterism, and yet people are resisting the privacy-tracking technology that enables our “do it yourself” lifestyles today.

Music in picture (Minneapolis): Ravel, "Gaspard de la nuite"

1 comment:

John Papers said...

Great Post!
Thanks for share.